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Shipping & Returns

To ensure that your order reaches you quickly, and in the same condition it leaves our warehouse, we send as soon as possible with all the courier company delivered good reputation. So you can be sure of this order, the signature will have to pay.

Note that an order contains multiple projects, you receive more than one package.

Your order will be delivered to you from Monday to Friday, excluding holidays.

Unfortunately, we can not guarantee delivery times.

For most of the mainland UK and Northern Ireland address, your order will usually work with you within 2-4 working days from date of order. In periods of high demand, it may take longer.

Delivery in remote areas, such as the Highlands and islands, may require 3-5 additional days.

International Standard

For our international standard (zone A) Delivery We use DHL International. Please allow up to three business days for your order to reach you.

Please note that the prices shown on this site, including VAT in the UK, was to pay all orders. Some international deliveries may be subject to local taxes and custom fees, it is responsible.

Our return policy of 90 days without problems
plumberbexleyheath.co.uk is happy all items purchased from us, including satisfaction guarantee sales products offer. The delivery of goods in their original condition and packaging, unworn, unwashed, with labels intact and returned to us, we offer 90 days of the policy (the original delivery date).

In order to ensure that it receives want more effective, we offer more traditional exchange of content. Our free shipping, you will get the right size and / or color faster if you just another order, instead of passing. We recommend buying from multiple sizes and colors, try the convenience of your own home, and then you use the free pre - paid label (Australia only) on the back you do not want the size. This can save time for obtaining the right size for the first time.

The main changes from August 1, 2015
When all items are returned in order, regardless of value, will be charged at £ 8 plumberbexleyheath.co.uk shipping back to cover the cost of the return, unless:
The refund request is a store credit
Do you use our prepaid services you pay your return postage
When you return to the project to replace the design of a new order, and your order number

50% bought Close to return items for sale back will receive a full refund for your products
Back by selling off more than 50%, you will only get the choice of store credit or gift cards
Refunds will be made only with the original payment method, and in the case of credit cards, only the original card. Depending on the payment, please note that refunds may take up to 14 days, but is less typical. The refund can be made for all the stores to pay the credit and gift items.

Do not accept
Removed the labels, the product is consumed, washed or smell of tobacco smoke
Knitwear (beyond the original packaging)
Among them it is the packaging is damaged clothing (except suspension / bag), as boxes, that will lead to the product sold.
For health reasons, to ensure that all funds dress panties / thong / bath, and so have tried most of their underwear.

Frequent questions
You can pay the return postage or the cost of the project?
No, the cost of delivery can not be returned under any circumstances.

Why do not I come back?
This usually happens in overseas orders, it usually means that we have not yet received your return. Once we receive your return, you can receive an e-mail confirming receipt of your return. You will receive your return package reimbursement to our five days, but usually less.

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